---
title: "Liquid and HTML in your texts - Workflow Forms"
description: "Use Liquid and simple HTML in form and field texts: link your privacy policy, greet a logged-in customer or pre-fill a field with their email."
canonical: "https://docs.workflow-forms.app/liquid-and-html-in-texts"
---

# Liquid and HTML in your texts

The texts of a form can contain Liquid and a small set of HTML. With Liquid a text can show your shop's name, greet a logged-in customer or pre-fill a field; with HTML it can carry a link, bold words or a list.

Shopify itself runs the Liquid when the form is loaded on your storefront, so the objects you know from your theme are available, for example `shop`, `customer`, `localization` and `routes`.

## Where it works

| Text | Liquid | HTML |
| --- | --- | --- |
| Form description, message after sending | Yes | Yes |
| Field label (also the **Label on this form**), help text | Yes | Yes |
| Heading and Paragraph blocks | Yes | Yes |
| Form title, button label | Yes | No, shown as plain text |
| Placeholder, default value, option labels | Yes | No, shown as plain text |

The same goes for the translations of these texts. See [Languages](https://docs.workflow-forms.app/languages.md).

Validation settings (lengths, minimum, maximum, pattern), option values and handles are not texts: Liquid is not run there.

## Examples

### Link your privacy policy

This is the label of the default field **Privacy consent**. The link points to the privacy policy of your store, which you manage under **Settings > Policies** in your Shopify admin.

```liquid
I have read and agree to the <a href="{{ shop.privacy_policy.url }}" target="_blank">privacy policy</a>.
```

If your store has no privacy policy there, the link has no address. Point it at your own page instead:

```html
I have read and agree to the <a href="/pages/privacy" target="_blank">privacy policy</a>.
```

### Greet a logged-in customer

For example as the form's description or in a Paragraph block. A guest sees the second line.

```liquid
{% if customer %}Hi {{ customer.first_name }}, how can we help?{% else %}How can we help?{% endif %}
```

### Pre-fill the email

Enter this as the **Default value** of an email field. A logged-in customer finds their address already filled in and can still change it; for a guest the field starts empty.

```liquid
{{ customer.email }}
```

### Show your shop's name

For example as the message after sending.

```liquid
Thank you for your message. The <b>{{ shop.name }}</b> team will get back to you.
```

## Allowed HTML

| What | Tags |
| --- | --- |
| Links | `<a>` |
| Bold, italic, underline, strikethrough | `<b>`, `<strong>`, `<i>`, `<em>`, `<u>`, `<s>` |
| Line breaks and paragraphs | `<br>`, `<p>` |
| Lists | `<ul>`, `<ol>`, `<li>` |
| Small text and spans | `<small>`, `<span>` |

- Any other tag is reduced to its text. Scripts and styles are removed entirely.
- A link's address can be an `https://` or `http://` link, a path on your shop such as `/pages/privacy`, `mailto:`, `tel:` or `#`. A link with any other address is shown without an address.
- Add `target="_blank"` to open a link in a new tab. Other attributes are dropped.

## What is checked when you save

- **Broken Liquid is refused.** A text whose Liquid cannot be read, for example an unclosed tag, is marked with the error and nothing is saved until you fix it.
- **Some tags cannot be used.** Tags that reach outside one text are refused: `layout`, `render`, `include`, `section`, `sections`, `capture`, `form`, `paginate`, `schema`, `javascript`, `stylesheet`, `style` and `content_for`.

> [!NOTE]
> **The preview is an approximation**
> The editor has no storefront, so its preview renders Liquid with sample data: your shop's name and address, a sample customer (Alex Example, alex@example.com) and sample policy links. Filters and objects that only exist in Shopify print nothing there. Check the result on your storefront.

## Good to know

- A text for a logged-in customer is empty for a guest. Use an `if` around it, as in the greeting above, when the text should read well for both.
- Liquid runs when the form is loaded, not when it is sent. It cannot use what the visitor typed into the form.
- In lists inside the app, texts are shown without their Liquid and HTML.
- Submitted values are stored and sent to Shopify Flow as the visitor entered them. A pre-filled value is submitted like any other.

## Next steps

- [Fields and the field library](https://docs.workflow-forms.app/fields-and-the-field-library.md) - the fields and their texts.
- [Languages](https://docs.workflow-forms.app/languages.md) - translate your texts.
- [After sending: message, discount code and redirect](https://docs.workflow-forms.app/after-sending.md) - the message after sending.